Privacy Policy
This Privacy Policy describes our practices concerning the collection, use, and protection of your personal information. By using our services, you consent to the collection and use of information as outlined below.
Definitions
Company, We, Us, or Our refers to All Coast Roofing Limited, located at 3478 Pandora St, Vancouver, BC V5K 1W8.
Service refers to our website, products, services, and text messaging programs.
Personal Data refers to information that identifies or can identify an individual.
User or You refers to individuals accessing or using our Service.
Personal Data Collection
We may collect the following Personal Data from Users:
First and Last Name
Email Address
Phone Number
Usage Data (e.g., IP address, browser type, pages visited, duration of visit)
Use of Personal Data
We use your Personal Data to:
Provide and maintain our Service.
Communicate with you via email, phone calls, SMS, or other electronic methods regarding our Service, updates, promotions, or support.
Improve and personalize your experience with our Service.
Respond to your inquiries and manage your requests.
Ensure compliance with legal obligations.
SMS/Text Message Privacy
We comply strictly with industry-standard privacy guidelines for SMS/Text messaging:
“No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers essential for text message delivery.”
Information Sharing
We do not sell, share, or otherwise disclose your Personal Data with third parties for marketing purposes. Exceptions include:
Service providers necessary for operating our business and providing our Service (e.g., payment processors, messaging aggregators).
Compliance with applicable laws or legal processes.
Protection of the rights, property, or safety of our users, company, or public.
Data Retention
We retain Personal Data only as long as necessary for the purposes outlined in this policy, or to comply with legal obligations.
Data Security
We implement commercially reasonable security measures to protect your Personal Data. However, no method of electronic storage or transmission is 100% secure.
User Rights
You may access, update, or request deletion of your Personal Data by contacting us directly.
Children’s Privacy
Our Service is not intended for individuals under 13. We do not knowingly collect Personal Data from children under 13. If you believe a child has provided us with Personal Data, please contact us immediately.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page, and changes become effective when posted.
Contact Us
For questions about this Privacy Policy, contact us at:
Email: [email protected]
Phone: (778) 229-0250
Address: 3478 Pandora St, Vancouver, BC V5K 1W8
Website: allcoastroofing.ca